Return & Exchange Policy – Fraglore
At Fraglore, customer satisfaction is our top priority. If you’re not completely happy with your purchase, we’re here to make it right with a simple and hassle-free process.
Exchange Policy
- Products can be exchanged within 7 days of delivery.
- Items must be unused, unopened, and in their original packaging.
- Exchanges are available for products damaged during delivery or if you received the wrong item.
Exchange Process
- Contact our customer support team at [Insert email/WhatsApp/contact number] within 7 days of receiving your order.
- We’ll guide you through the exchange process and arrange pickup or provide return instructions.
- Once the returned item is inspected and approved, we’ll send the replacement product or issue store credit.
Non-Exchangeable Items
For hygiene and safety reasons, opened or partially used perfumes cannot be returned or exchanged unless they arrived damaged or defective.
Refunds (if applicable)
- Approved refunds will be issued to your original payment method within 14 working days.
- Please note that banks or credit card companies may take additional time to post the refund.
Need Help?
For any exchange or refund-related questions, reach out to us at:
📞 +92 3033441234
✉️ Fragloreperfume@gmail.com.
Our team will be happy to assist you.